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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dana Hamam

July 21, 2023

5  out of  5 rating by Dana Hamam
"Best customer service they take of everything 👍"

Kathleen O

July 17, 2023

5  out of  5 rating by Kathleen O
"I've been a State Farm client for 40 years, but not in AZ. When I was looking for an agent for my third year UA student who loves living in AZ, I found Ins Agent Nicole Ferrero. Ms. Ferrero and Ms. Matthews exceeded my expectations. I had done some DMV research but they kindly helped clarify order of steps to register and insure our out of state car to Arizona. We decided to add renters' insurance to the policy since they'd been so helpful getting our auto policy transferred from out of state. They personally followed up via mail, email, and phone. I trust that my adult child and I will be pleased with Ms. Ferrero's office should we ever have occasion to file a claim, which we hope doesn't happen. Five stars is well deserved."

Shaylinn Maybin

June 21, 2023

5  out of  5 rating by Shaylinn Maybin
"I recently switched to State Farm from Geico, not only was the switch easier than expected but everyone in the office has been so helpful with all my questions & always available if I need anything in regards to my Insurance policies! I definitely recommend Nicole’s office 10/10 and the rates are definitely affordable compared to what I was paying with Geico! Thank you ladies you have been wonderful! Keep up the good work!"

Chris Solberg

June 15, 2023

5  out of  5 rating by Chris Solberg
"Nicole and her team have never let us down! From last minute adds of policies, providing quotes, or just answering questions. Very happy with the service they provide!"

Peggy Pearson

June 8, 2023

5  out of  5 rating by Peggy Pearson
"I recently transferred my car insurance to State Farm and I saved approximately $45.00 which was a big help to me financially. Nicole reached out to me and sent me a friendly post card and Joshlyn reached out to me with a phone call and an email letting me know that they were there for me if I had any questions about my policy. So far I am very happy with their customer service."

Andrés Bastidas

June 8, 2023

5  out of  5 rating by Andrés Bastidas
"Helpful staff with a strong focus on meeting customer's needs and a friendly and accessible approach."

paul stjohn

June 1, 2023

5  out of  5 rating by paul stjohn
"I have only been with nicole a short time but have had very plesant exsperence with state farm."

Kirsty williams

May 19, 2023

5  out of  5 rating by Kirsty williams
"I spoke to Elise both yesterday and today and she patiently, thoughtfully and with kindness helped me with a billing issue. I was about to tear my hair out but she worked through it all and resolved everything for me. Fantastic first rate service!"

Robert Banks

March 28, 2023

5  out of  5 rating by Robert Banks
"Came in with some questions about my insurance and the ladies there are wonderful!!! They walked me through everything and when I was confused about something they always tried their best to explain it in a way that I could understand. When I came in Lisa welcomed me very warmly even tho she was on the phone with a client. She directed me towards Anita who was awesome herself! And she’s been with State Farm for over 25 years!!! If you want excellent customer service come here!!"

Kayla Stowell

January 17, 2023

5  out of  5 rating by Kayla Stowell
"This office is run so well! If I have to leave a message, they always call me back the same day. They provide incredible customer service. Always friendly and welcoming! I highly recommend scheduling a policy review with the agent, she is so helpful and I learned sooo much about insurance from her!"

Israel Lechuga-Duran

January 17, 2023

5  out of  5 rating by Israel Lechuga-Duran
"Great service, quick, easy to understand,and great group of people."

Momma Gardner, Stock Investor and Food Critic

August 21, 2022

1  out of  5 rating by Momma Gardner, Stock Investor and Food Critic
"I have had David Tick as my State Farm agent forever and just recently changed to an agent closer to me. His staff is amazing, but I haven't spoken to him in years.. not that I really need to I guess!"

Gregg Montijo

June 14, 2022

5  out of  5 rating by Gregg Montijo
"I needed insurance on short notice for a property and called someone I knew for a long time with a reputation for great service. I was blown away with the personal service, advice, options, recommendations and the speed at which Victoria worked. Not only was she extremely pleasant to deal with, she was an expert when it came to finalizing my insurance needs with days to spare before my deadline. As a long time USAA customer, the service I received from Dave Tick's Agency was leaps and bounds better, more personalized, most likely faster at a reasonable and very competitive price. Would gladly used them again in the future."


May 26, 2022

5  out of  5 rating by Karin
"For the first time in 40+ years I had to switch agents with State Farm and I can tell you David Tick's office made the switch seamless and comforting. I got the same outstanding service and would recommend Tick's office to anyone interested in or needing insurance. Thank you so much!!!"

Michael Schmack

May 13, 2022

5  out of  5 rating by Michael Schmack
"Could not recommend Anita and the team any more!!! After a very stressful move from out of state, Anita was able to make the overall process so easy and so smooth to be able to finally transition home to Arizona and Tucson! BIG THANK YOU to Anita and the team for helping make the experience such a great one and for being so helpful and supportive!!"


February 24, 2022

5  out of  5 rating by E
"Completely satisfied with the service provided by Victoria. I got excellent coverage at a great price. Thank you!"

Benny Reyes

February 1, 2022

5  out of  5 rating by Benny Reyes
"They've given me excellent service I have gotten the best price for my coverage I have two cars covered with them I had one accident they took very good care of me your excellent to deal with I recommend them highly"

Jerry Westerman

December 7, 2021

5  out of  5 rating by Jerry Westerman
"When we moved to Tucson in 1987 we bought our first car insurance policy from Dave Tick. 32 years later we're still with Dave for all of our insurance needs. I couldn't have found a better agent and staff to deal with if I looked for one the last 32 years! Absolutely the BEST!!!"

Francie McMillan

December 6, 2021

5  out of  5 rating by Francie McMillan
"Quick and personable responses to our needs! We highly recommend!"

Adrienne Licano

November 9, 2021

5  out of  5 rating by Adrienne Licano
"I have been a client for many years and have been very pleased with the customer service and professionalism. All the ladies in the office are very friendly and helpful but my favorite is Victoria."

Bryan Hamilton

September 24, 2021

5  out of  5 rating by Bryan Hamilton
"Recent relocation returning to Tucson was significantly facilitated by connecting with Dave Tick's office. Multiple auto and homeowner's policies."

crystal tantarelli

August 30, 2021

5  out of  5 rating by crystal tantarelli
"I would like to sing my praises to Victoria! Being a senior young I was so pleased with the attention and patience Victoria showed me. It is a very trying time for me and she went far and beyond of what she really didn’t have to do. I find that companies now don’t value their customers so when you find a company that does it’s like a bonus! Victoria is my bonus! Very professional and very knowledgeable. I hope State farm realizes what a valued employee they have! Thanks again Victoria for all your help."

Carlo Buscemi

August 6, 2021

5  out of  5 rating by Carlo Buscemi
"Always very helpful"

Jerry DrumClimate

June 29, 2021

5  out of  5 rating by Jerry DrumClimate
"We chose State Farm because of its high ratings, reputation for quality, and the very good reviews it received. Victoria at the David Tick Agency went the extra mile to set up insurance for our new townhouse, including contacting the HOA's property management company. With their Certificate of Liability Insurance at hand along with our coverage preferences, Victoria provided us with a great policy at a reasonable price. I did not select the "Good value" option because we won't know unless we file a claim, which we hope will not be necessary. We appreciate the peace of mind being insured with State Farm gives us."

Curtis Simpson

April 2, 2021

5  out of  5 rating by Curtis Simpson
"I've been using Dave Tick's State farm for many years. They have always been super responsive. They answer the phones right away and talk to you and know who you are. I have cars, house, and rental all insured through these guys and they are great. I feel lucky to have them."